Blue360’s Terms of Service contain important rules about how we work with clients. To make them easier to understand, we have explained the key terms in simple language below. This article is a plain-English guide and does not replace the official Terms of Service, which remain legally binding.
Payments
- Most services are package-based and must be paid in full before work begins
- For some custom or retainer services, at least 50 percent advance is required
- Third-party costs such as hosting, advertising, or plugin licenses must always be paid in advance
- Blue360 does not offer performance-based or revenue-share pricing
Refunds and Cancellations
- Blue360 follows a strict no-refund policy once a service has started
- Setup fees, advertising spends, and third-party charges are always non-refundable
- If a client cancels a project midway, no refunds are issued for the amount already paid
- Limited exceptions may apply only in rare duplicate payment or billing error cases
Ownership of Work
- Ownership of final deliverables is transferred to the client only after full payment is received
- Assets from Envato or other third-party sources remain bound by their respective license terms
- Blue360 includes a “Designed by Blue360” credit on websites unless a branding removal fee is paid
- Unlicensed or unauthorized use of Blue360 deliverables is prohibited
No Guarantee of Results
- Blue360 provides professional services but does not guarantee business results
- SEO rankings, ad performance, or social media growth depend on many factors outside our control
- Clients must understand that outcomes may vary and are not contractually assured
Client Responsibilities
- Provide timely approvals, content, and access credentials to avoid project delays
- Use deliverables only for lawful purposes and within licensing terms
- Respect confidentiality agreements and not misuse Blue360’s processes or materials
- Communicate through official Blue360 channels for support and escalation
Blue360 Liability Limits
- Blue360’s maximum liability is limited to the total fees paid by the client for a project
- We are not responsible for indirect, incidental, or business losses such as lost revenue
- We are not liable for failures of third-party platforms such as Google, Meta, or hosting providers
- Legal disputes, if any, fall under Ghaziabad jurisdiction and Indian law only
FAQs
Q: When do I officially own my website or project deliverables?
Ownership transfers only after you have paid in full for the project. Until then, deliverables remain the property of Blue360.
Q: Can I get a refund if I am not satisfied with results?
No. Blue360 charges for services provided, not guaranteed outcomes. There is no money-back guarantee.
Q: Who is responsible if Google Ads or Meta suspend my account?
Blue360 is not responsible for platform suspensions. Clients must follow Google and Meta policies to avoid violations.
Q: Can I remove the Designed by Blue360 credit from my site?
Yes, but only by paying the applicable branding removal fee as per policy.
Q: Where can I read the full Terms of Service?
You can review the complete Terms of Service on the Blue360 website under the Terms section.