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  • Getting Started with Blue360 4

    Learn about Blue360’s model, service packages, CRM access, and how to kick off your project.

  • Service Packages & Scope of Work 7

    Detailed breakdown of what’s included in each service package and what falls outside scope.

  • Payments, Invoices & Refunds 6

    Everything about payments, GST invoices, advance rules, and refund/cancellation policies.

  • Project Flow, Timelines & Client Responsibilities 5

    How projects run, expected timelines, approval rules, and client-side responsibilities.

  • Ownership, Branding & Intellectual Property 6

    Legal clarity on deliverables ownership, branding credits, and use of third-party assets.

  • Third-Party Platforms & Tools 5

    Our policies on Google, Meta, hosting, Envato, Razorpay, and other third-party services.

  • Freelancers, Vendors & Subcontractors 5

    Transparency on how Blue360 works with freelancers, subcontractors, and vendor policies.

  • Data, Security & Backups 5

    Our practices for data handling, backups, analytics, and compliance with DPDP Act 2023.

  • Policies & Legal Framework 5

    Plain-English summaries of key terms, limitations of liability, governing law, and dispute resolution.

  • Support, Complaints & Grievances 5

    How to raise tickets, escalate issues, and contact our grievance officer under Indian IT Rules.

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