All services provided by Blue360 are governed by Indian law. In case of disputes, only Ghaziabad courts have jurisdiction. This article explains our governing law and dispute resolution policy in plain English so that clients know how legal matters are handled.
Governing Law
- All contracts and agreements with Blue360 are governed by the laws of India
- Foreign laws such as GDPR or CCPA do not apply since Blue360 serves only Indian clients
- Indian rules on taxation, invoicing, and digital services are followed
- Any conflicts are interpreted under Indian legal frameworks
Dispute Resolution Process
- Clients should first raise complaints through Blue360 support or grievance channels
- If not resolved, matters can be escalated to Blue360’s grievance officer for mediation
- If mediation fails, disputes may be referred to arbitration or handled through legal proceedings
- All arbitration and court matters fall under Ghaziabad, Uttar Pradesh jurisdiction
Why Ghaziabad Jurisdiction
- Blue360 is registered and operates its principal office in Ghaziabad
- Centralizing jurisdiction avoids confusion and ensures consistency in legal matters
- This protects both Blue360 and clients by having a clear legal venue
Client Responsibilities
- Accept that disputes will be handled only under Ghaziabad jurisdiction
- Use official channels to resolve complaints before pursuing legal remedies
- Understand that cross-border legal systems do not apply to Blue360 services
- Provide accurate records and communications if a dispute reaches arbitration or court
FAQs
Q: Which law applies to my contract with Blue360?
All contracts are governed by the laws of India only.
Q: Where will disputes be handled?
All disputes must be resolved under the jurisdiction of Ghaziabad, Uttar Pradesh courts.
Q: Can I bring a case under foreign law?
No. Blue360 does not provide services outside India and foreign laws do not apply.
Q: Do I have to go to court directly for disputes?
No. Clients should first try to resolve matters through Blue360 support and grievance channels. Legal action is a last step.
Q: Why is jurisdiction restricted to Ghaziabad?
Because Blue360 is registered and based in Ghaziabad. This ensures clarity and consistency for all legal matters.