Blue360 follows a strict policy regarding payments and deliverables. To maintain fairness and accountability, any deliverables are put on hold if payments are pending. This ensures that projects remain financially secure and resources are allocated only to cleared accounts.
When Deliverables are Put on Hold
- If the required advance payment has not been made
- If a milestone payment is overdue
- If the final balance payment has not been received
- If the client has unpaid invoices from previous projects
What Deliverables are Affected
- Website design files and access credentials
- Social media calendars and creatives
- SEO reports and performance dashboards
- Ad campaign launches or ongoing optimization
- Custom automation workflows and integrations
Blue360 Rules
- No work is delivered until the agreed advance or milestone payment is cleared
- If payments are overdue, deliverables are paused until accounts are settled
- Final deliverables, such as source files or admin access, are shared only after full payment
- Pending payments may result in suspension of services until resolved
Client Responsibilities
- Make payments on or before the due date mentioned in invoices
- Ensure that bank transfers include correct invoice references
- Communicate in advance if there is any expected delay in payment
FAQs
Q: Will work stop if I delay a milestone payment?
A: Yes. Deliverables are paused until the milestone payment is cleared.
Q: Can I get access to final files before making the last payment?
A: No. Final files, admin access, or handover is given only after full payment is received.
Q: What happens if I have unpaid invoices from previous projects?
A: New deliverables may also be placed on hold until past dues are cleared.
Q: Do you send reminders before holding deliverables?
A: Yes. Blue360 sends reminders, but if payments remain pending, work will be paused.
Q: Can services be resumed after payment?
A: Yes. Once pending payments are cleared, work and deliverables are resumed from the paused stage.