At Blue360 Digital Marketing Agency in India, all clients are provided with access to the Blue360 CRM. This portal allows you to manage projects, view invoices, track proposals, submit support requests, and read our Knowledge Base articles. It has been designed to give you complete transparency and an easy way to collaborate with the Blue360 team.
Step 1: Login to the Blue360 CRM
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Open the login page link shared with you in the Blue360 welcome email
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Enter your registered email address and password
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Select Login to reach your dashboard
If you have not received login details, please contact Blue360 support so your credentials can be generated.
Step 2: Explore the Dashboard
The dashboard gives you quick access to the following:
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Projects: Track ongoing projects, deliverables, and deadlines
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Invoices: View and download invoices, receipts, and payment history
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Proposals: Review approved or pending proposals
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Tickets: Submit and monitor support requests
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Knowledge Base: Browse guides, policies, and FAQs
Step 3: Access the Knowledge Base
The Knowledge Base is where Blue360 publishes detailed guides, policies, and frequently asked questions.
How to access:
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Login to the Blue360 CRM
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Select Knowledge Base from the top menu
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Choose a category such as Getting Started, Service Packages, Payments, Security, or Policies
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Click on any article title to read the full content
The Knowledge Base is public, but logging in allows you to see articles linked directly to your account.
Step 4: Submitting Support Requests
If your question is not answered in the Knowledge Base, you can raise a support request:
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Open a ticket from the CRM dashboard
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Add a subject line and detailed description of your query
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Attach files or screenshots if required
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Track the status of your ticket until it is resolved
Security and Access
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Each client has unique login credentials
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Do not share your login with others
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If you cannot access your account, use the reset password option on the login page
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All data is protected under Blue360 policies and Indian data protection laws
FAQs
Q: Do I need to create my own account?
A: No. Blue360 creates your account during onboarding and sends login details to your registered email.
Q: Can I view the Knowledge Base without logging in?
A: Yes. The Knowledge Base is public, but login provides access to resources linked to your projects.
Q: What happens if I lose my password?
A: Use the reset password option on the login page to generate a new one.
Q: Can I view my invoices and payments in the CRM?
A: Yes. All invoices, receipts, and payment history are stored securely in your account.
Q: How do I get help if I cannot log in?
A: Raise a support request or contact Blue360 support through the official email address.