Blue360 manages Meta Ads campaigns on Facebook and Instagram for Indian businesses. While our team follows best practices, the Meta platform applies its own policies to ad approvals and account activity. This article explains the limits of Blue360’s role and what clients are responsible for when using Meta Ads.
Our Approach
- Ad budgets are paid directly by the client to Meta
- Blue360 charges only for campaign management services
- Campaigns are set up and optimized by trained professionals
- Performance reports are shared regularly with clients
Platform Rules
- Meta reviews every ad before publishing
- Ad approval depends fully on Meta’s policies, which may change from time to time
- Accounts may face restrictions if Meta detects a violation of its rules
- Blue360 cannot influence or bypass Meta’s internal review process
Client Responsibilities
- Provide access to Facebook Business Manager and Ad Accounts
- Ensure that promoted products and services comply with Meta’s advertising rules
- Maintain secure login practices to avoid account restrictions
- Respond quickly to Blue360 requests for approvals or additional details
Important Notes
- Blue360 is not responsible for account restrictions or blocked ads caused by policy issues
- We provide guidance if an issue arises, but final decisions are made by Meta
- No refunds are provided for rejected ads or restricted accounts
- Clients must work with Meta’s support team directly if a restriction occurs
FAQs
Q: Who pays for the Meta Ads budget?
The client pays Meta directly. Blue360 invoices only for management services.
Q: What happens if my ad is not approved?
Blue360 can adjust the ad and try again, but approval always depends on Meta’s rules.
Q: Can Blue360 remove account restrictions?
No. Restrictions are controlled by Meta. Blue360 provides advice, but the final outcome depends on Meta’s review.
Q: Are refunds possible if my account is restricted?
No. Budgets are billed by Meta, and restrictions are outside Blue360’s control.
Q: How can I reduce the risk of restrictions?
Follow Meta’s policies, avoid misleading claims, and maintain secure login practices. Blue360 can guide you on safe advertising standards.