Blue360 uses a 14-Day Quality Review before releasing payments to freelancers and vendors. This protects clients, maintains delivery standards, and ensures any defects are fixed before payout. The points below explain how the review works, when payments are released, and what happens if issues are found.
How Blue360 Applies the 14-Day Review
- Freelancer submits the deliverable to the Blue360 core team
- Blue360 runs internal checks for scope, quality, and basic security
- If internal checks pass, the deliverable is marked Completed and the 14-day review window starts
- Clients can test and share feedback during the 14-day window
- If no issues are reported, the deliverable passes review at the end of day 14
When Payments Are Released
- Payments are queued after the 14-day window closes with no open issues
- Payments are released in the next payout cycle after review completion
- Each milestone or sprint has its own 14-day review and payout timing
- Client payment terms are separate and do not change the 14-day rule
If Issues Are Found
- The 14-day clock pauses when a defect or missing scope item is reported
- Freelancer fixes the issue and resubmits the deliverable
- Blue360 rechecks the fix; if accepted, the clock resumes until day 14 completes
- Payment is held until all issues are resolved and the review window is complete
Acceptance Criteria
- Matches the approved scope and package inclusions
- Functions correctly on agreed devices and browsers
- Follows brand and usability guidelines
- Uses licensed or approved assets only
- Includes proper handover files and a simple change log
Responsibilities
- Blue360 core team conducts QA, communicates with the client, and authorizes payouts
- Freelancers and vendors deliver on scope, fix issues quickly, and follow IP and licensing rules
- Clients review and share feedback within the 14-day window via official channels
Exceptions
- Critical live fixes may allow partial early payment with leadership approval
- Client delays that do not relate to quality may allow the 14-day clock to continue
- Scope changes are treated as new tasks and do not shorten the 14-day window
FAQs
Q: Do freelancers always wait 14 days for payment?
Yes. The 14-Day Quality Review applies to every deliverable and protects all parties.
Q: What if an issue is found near the end of the period?
The clock pauses, the freelancer fixes the issue, and the clock resumes after Blue360 accepts the fix.
Q: Can a freelancer request early payment?
Only in critical live fix cases with leadership approval. Otherwise the 14-day rule applies.
Q: What if the client does not respond within 14 days?
If no issues are reported within the window, the deliverable is deemed approved and payment is released.
Q: Does this apply to all external collaborators?
Yes. The 14-Day Quality Review applies to every freelancer and vendor engaged by Blue360.